Your IT Provider Might Be Dropping the Ball — Here’s How to Tell (And What to Do Before It Costs You Big)
- hello373474
- May 13
- 3 min read
By Hawki IT – Precision. Agility. Vision.
Let’s cut to it. Most businesses don’t fire their IT provider until something breaks — a ransomware attack, a server crash, a massive data loss, or a staff revolt after weeks of unanswered support tickets.
By the time that happens, the damage is done.
The truth?You don’t need a catastrophic failure to justify switching IT partners — you just need to spot the warning signs.
The 5 Red Flags Your IT Provider Isn’t Cutting It
1. You're Waiting Hours (or Days) for Help
Time is money. If your team is stuck waiting, you’re losing productivity, clients, and morale. At Hawki IT, our clients get a live response within 15 minutes. Not a ticket number. Not a chatbot. A real tech who can fix the issue fast.
Ask yourself:
Can your employees reach IT without dreading it?
Does your provider follow up after closing a ticket?
2. You Don't Know Your Cyber Risk Score
If you can’t answer “What’s our cyber risk score?” — that’s a red flag. Cyberattacks are no longer if, but when. Yet most MSPs still rely on outdated antivirus and patching tools. That’s not enough.
At Hawki IT, we:
Perform monthly dark web scans
Monitor for business email compromise attempts
Run custom security awareness training
Help you get cyber insurance-ready with documentation and coverage strategies
Spoiler: Many of your competitors are already doing this.
3. You’re Overpaying, and You Know It
Are you paying a flat fee for "unlimited support" — but only get basic break-fix services? We hear this every week.
At Hawki IT, we believe in:
Transparent pricing — no vague line items
Real deliverables — endpoint protection, SOC monitoring, cloud backups
Quarterly business reviews that tie IT spend directly to ROI
4. Your Cloud Setup Is a Patchwork Mess
Between Azure, SharePoint, Teams, OneDrive, and legacy servers, your cloud may be stitched together with band-aids.
And that’s dangerous.
We’ve helped dozens of firms:
Consolidate and cut 30–50% of redundant cloud costs
Move to private cloud for data sovereignty and performance
Build hybrid environments that are fast, secure, and scalable
5. You Haven’t Seen Your IT Strategist Since Onboarding
You should be meeting quarterly to:
Review your IT roadmap
Get ahead of budget shocks
Align tech with your growth strategy
At Hawki IT, we assign a dedicated IT strategist to every client, so your voice is heard, your priorities are known, and your business is never treated like a ticket.
🧠 BONUS: What Great IT Should Actually Look Like
If you’ve never experienced proactive, security-first, strategy-driven IT, here’s what you’re missing:
Status Quo MSP | Hawki IT |
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Who We Work Best With
Hawki IT is built for growing organizations that want more than a help desk. We’re the right fit if you:
Manage 25–500 users
Handle sensitive data (finance, education, logistics, healthcare)
Have compliance needs (PIPEDA, SOC 2, ISO, CyberSecure Canada)
Want to stop wasting time on patchwork IT and start scaling confidently
Let’s Talk — Free Executive IT Strategy Call (This Week Only)
Limited to 10 new companies. No pressure, no spam. Just real answers to your real tech pain points.
✔️ Cybersecurity gaps
✔️ Cloud cost audit
✔️ Disaster recovery readiness
✔️ Budget optimization
✔️ How to replace your current IT partner (gracefully)
👉 Book your free call now or call 1-888-429-5448 ext 2
About Hawki IT
We bring precision, agility, and vision to every IT solution. With 70+ years of combined experience, we specialize in managing, securing, and modernizing IT environments for small to mid-sized firms across Canada.
Services:
Managed IT Services
Advanced Cybersecurity
Cloud & Hybrid Infrastructure
IT Strategy & Virtual CIO
Compliance & Governance
Contact us:
1-888-429-5448
Let’s be honest: If you’re still reading this, something’s already bugging you about your IT.
Let’s fix it — fast. Thanks for flying with Hawki IT.
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