Cyber Insurance Isn’t Enough: Why Local IT Support Outperforms Big Telecoms

hello373474
1 day ago
2 min read

In today’s threat-heavy landscape, every business — big or small — needs to take cybersecurity seriously. But too many companies assume that big names like Rogers, Telus, or U.S. telecoms are bulletproof. Spoiler: They’re not.

Choose Local IT that has your back, understands your systems and your tech knows you. hawkiit.com

Even the Giants Get Hacked

Recent Cybersecurity & Infrastructure Incidents in Telecom (Canada & U.S.)

Company	Country	Date	Incident Type	Impact Summary
Telus	Canada	Feb–May 2023	Internal Data Breach	Source code, employee payroll data, and SIM-swap API allegedly leaked.
Rogers	Canada	Apr 2021	Nationwide Service Outage	Software update failure took down wireless/data services for nearly a day.
Rogers	Canada	Jul 2022	Infrastructure Failure	Router misconfiguration disabled internet, 911, banking, and govt services.
Canadian ISP (undisclosed)	Canada	Feb 2025	Salt Typhoon / Cisco Exploit	Chinese state actor breached ISP via Cisco vulnerability for surveillance.
AT&T	USA	Apr 2024	Cloud Data Breach (Snowflake)	Metadata of 109M accounts exfiltrated; company paid ransom.
WOW! (WideOpenWest)	USA	Sep 2024	Ransomware Attack (Arkana Group)	2.6M customer records stolen: PII, credentials, device info.
T-Mobile	USA	Nov 2024	Attempted Network Breach	Detected Chinese actors probing internal systems; no confirmed data loss.
Multiple ISPs	USA	2022–2024	Salt Typhoon Espionage Campaign	Long-term infiltration of routers and surveillance systems across ISPs.

Big doesn’t mean secure. It just means when something breaks… it breaks for everyone.

Cyber Insurance Is Not a Safety Net

Cyber insurance is vital, but it's not a solution. Most policies require:

Up-to-date security protocols
Documented risk management
Proof of employee trainingWithout these, your claim could be denied. Even worse, policies often have limits and exclusions that leave you holding the bag.

Why Local IT Like Hawki IT Just Makes Sense

Here's what you get when you choose a local partner over a faceless telco:

Hawki IT	Big Telecom
Personalized service	Call centre queues
Fast response (minutes)	Wait hours or days
On-site support	Remote-only scripts
Understands your business	One-size-fits-all packages
Tailored cyber protection	Basic bundles
Real humans. Real accountability.	Good luck finding the same rep twice

What’s Covered When You Work With Us?

Managed IT with real-time monitoring
Secure cloud backups & infrastructure
Cybersecurity training & phishing defense
IT compliance & audit support
Vendor-neutral advice, always

Don't Just Insure — Prepare

Your business deserves more than a phone number and a monthly bill. You need eyes on your system, proactive alerts, and a team who’s got your back — not just during 9 to 5.